Privacy & Security Policy

At Cake Stack, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website.

By using our website, you agree to the terms of this policy. We may update this page from time to time, so we recommend checking it periodically to stay informed of any changes.

What We Collect

We may collect the following information:

  • Name

  • Contact information (including email address and phone number)

  • Demographic information (such as postcode, preferences, and interests)

  • Order history and purchase details

  • Information provided through customer surveys or promotional offers

How We Use Your Information

We collect this information to better understand your needs and provide you with the best possible service, including:

  • Processing and fulfilling orders

  • Internal record-keeping

  • Improving our products, services, and website experience

  • Sending occasional promotional emails about new products, special offers, or updates (if you’ve opted in)

  • Conducting market research to tailor our offerings more effectively

You may opt out of marketing communications at any time.

Security

We are dedicated to keeping your information secure. We use a combination of technical, physical, and administrative procedures to safeguard the data we collect and prevent unauthorized access or disclosure.

Cookies

Our website uses cookies to enhance your browsing experience.

A cookie is a small file placed on your device that helps us analyse website traffic, remember your preferences, and improve the usability of our site.

We use:

  • Traffic log cookies to identify which pages are being visited

  • Functionality cookies to remember your settings and preferences

You can choose to accept or decline cookies through your browser settings. Disabling cookies may affect how our site functions.

Links to Other Websites

Our website may contain links to external websites. Once you leave our site, please note that we do not have control over the privacy practices of other websites and are not responsible for the protection of any information you provide on those sites. We recommend reviewing their privacy policies before providing any personal data.

Controlling Your Personal Information

You can manage your preferences regarding your personal data in the following ways:

  • Unsubscribe from marketing emails at any time via the link in the email or by contacting us directly

  • Request to access, update, or delete your personal information by contacting us at:
    info@cakestack.co.uk

We will never sell or lease your personal data to third parties. We may only share your information if required by law or with your explicit permission.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your data (in certain circumstances)

  • Object to or restrict how your data is processed

To exercise any of these rights, please contact us via email 

If you have any questions or concerns about this policy or how we handle your data, please don’t hesitate to get in touch.

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